AI will change the Support Management

AiDeskk is a comprehensive AI Service Management solution that helps businesses in managing customer and employee services. With the advancement of generative AI, businesses are using AI for increased productivity and customer satisfaction.

Knowledge Management

Boost self service for employees and customer thereby reducing service tickets and increasing productivity of Service agents. AiDeskk uses generative AI to create content from tickets, incidents, resolutions and other sources automatically. Employees and customers use keyword ,AI search to receive relevant articles or use chatbot conversations to get precise answers.

Agentic AI

Execute tasks autonomously

Agentic AI query your databases, filesystems, knowledge bases, websites to take action on your behalf.

AI Agents

Create customizable AI agents. Perform task or answer questions based on user input using Generative AI and NLP

AI Summary

AiDeskk summarizes texts and tickets, providing with concise, relevant information , saving you time.

AI Resoution

AI suggest resolution of service tickets, incidents.

Knowledge articles can be automatically created from resolution.

AI Assistants

AI Assistants - Break down language barriers. Our AI-powered text translation offers fast, accurate, and seamless translation across multiple languages, connecting you with a global audience. Communicate effortlessly. Convert text to natural-sounding speech and speech to text with our advanced AI models, making your content accessible to everyone.